Shipping policy

Shipping Policy

At YIWU MARKET, we aim to deliver your orders safely and on time. Please read our shipping policy below to understand how we process and ship orders.

Order Processing

All orders are processed within 1–3 business days (excluding Sundays and public holidays). Once your order is processed and dispatched, you will receive a confirmation message or email with tracking details.

Please note that processing times may vary during high-demand periods, sales, or promotions.

Shipping Time

Estimated delivery time after dispatch:

Domestic (India): 4–8 business days
Remote or rural areas: May take additional time

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase. Any promotional free-shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS. You can use these details to track your shipment until delivery.

Delivery Issues

If there is a delay, failed delivery attempt, or incorrect address provided by the customer, delivery may take longer or require re-shipment. YIWU MARKET is not responsible for delays caused by courier partners or incorrect customer information.

Damaged or Missing Packages

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery at info@yiwumarket.in with clear photos or videos of the package and product. We will review the issue and assist you as per our Replacement Policy.